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Amendment & Cancellation policy

How can I amend or cancel a reservation?

You can click the link from our confirmation email to modify or cancel your reservation. Otherwise, please feel free to contact our reservation team directly.

What is your amendment/cancellation policy?

Please make this arrangement 2 days prior to the arrival date, in order to avoid any penalty charge.Thereafter the hostel would apply one-night accommodation charge or subject to terms and conditions when making the reservation in case of non-refundable required.

Can I have a refund if I cancel the reservation?

It is subject to booking conditions. With the regular cancellation policy, which the cancellation requirement should request to our reservation two days before arrival date, after that our hostel would process the refund the whole amount or the rest amount to your credit card balance. Please note it would be taken few weeks to process on this, and it is subject to individual bank procedure and policy.